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Home » Blog Archive
  • Blog

    Conducting an Effective and Impactful Workplace Investigation: Building Trust in the Process

    16/06/2022 - by Vault Platform

    How an organization responds to misconduct reports demonstrates its commitment to a culture of compliance. An investigative process anchored in the principles of transparency, integrity, equity, and fairness, and in the right to confidentiality, anonymity, and non-retaliation goes a long way in exemplifying this commitment.

    Vault Platform
  • Blog

    Leading the Way on ESG Webinar: Your Questions Answered

    01/06/2022 - by Vault Platform

    We recently co-hosted a fascinating webinar with ECI to discuss the role of E&C professionals when it comes to ESG initiatives. Here are some answers to the key questions that came up during the webinar.

    Vault Platform
  • Blog
    one to one

    5 Top Tips to Make the Most of a 1:1 with a Reporter

    30/05/2022 - by Vault Platform

    If you’re involved with 1:1 interactions with misconduct reporters, whether virtually or in person, we’ve got five handy tips to share to help you make the most of your discussions.

    Vault Platform
  • Blog
    Speak Up vs NDAs

    Why Forced Arbitration and NDAs Work Against Speak-Up Culture

    16/05/2022 - by Vault Platform

    In this blog post, we explore how the threat of retaliation through the use of forced arbitration and NDAs is actively working against speak-up culture and has no place in the modern workplace.

    Vault Platform
  • Press
    Lift our Voices

    Vault Platform and Lift our Voices Join Forces to Protect Workplace Misconduct Reporters

    13/05/2022 - by Vault Platform

    LONDON, SAN FRANCISCO & NEW YORK: Vault Platform, the pioneering workplace ethics and compliance solution, has partnered with advocacy organization…

    Vault Platform
  • Blog
    Runners

    Why I’m Thrilled We Didn’t Win 1st Place

    09/05/2022 - by Neta Meidav

    When Vault Platform was recently announced as a finalist for the Fast Company’s World Changing Ideas Awards, I’ll be the first to admit I was really hoping we’d get the gold. However, when I heard that we hadn’t won, I wasn’t at all as disappointed as I thought I might be. Instead, I felt an overwhelming sense of pride.

    Neta Meidav
  • Blog
    Workplace bullying

    Moving the Needle on Workplace Bullying

    06/05/2022 - by Vault Platform

    In companies where culture is toxic, bullying and abusive treatment are considered leadership strengths, and intimidation is a tactic to prevent employees from speaking up, misconduct is not just an isolated act; it is woven into the fabric of the company. 

    Vault Platform
  • Blog
    Misocnduct costs

    The High Costs of Misconduct: A Closer Look

    29/04/2022 - by Vault Platform

    In this blog post, we take a look at some of the wider costs misconduct can inflict on an organization that lacks the proper processes and culture around misconduct reporting and handling.

    Vault Platform
  • Blog
    Building blocks

    The Foundations of Good Ethics and Compliance Initiatives

    22/04/2022 - by Vault Platform

    To foster a working environment where employees feel safe to Speak Up and where you can minimize risk and protect the brand’s reputation, it’s necessary to continuously assess and improve your E&C initiatives.

    Vault Platform
  • Blog
    Speaking up at work

    5 Top Tips to Encourage Employees to Speak Up

    14/04/2022 - by Vault Platform

    It often falls to E&C professionals to empower employees to feel comfortable enough to Speak Up, safe in the knowledge that they’ll be heard and that appropriate actions will be taken. So what’s the best way to approach misconduct reporting to develop a speak-up culture?

    Vault Platform
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Recent Articles

Conducting an Effective and Impactful Workplace Investigation: Building Trust in the Process

Conducting an Effective and Impactful Workplace Investigation: Building Trust in the Process

How an organization responds to misconduct reports demonstrates its commitment to a culture of compliance. An investigative process anchored in the principles of transparency, integrity, equity, and fairness, and in the right to confidentiality, anonymity, and non-retaliation goes a long way in exemplifying this commitment.
16/06/2022 - by Vault Platform
Leading the Way on ESG Webinar: Your Questions Answered

Leading the Way on ESG Webinar: Your Questions Answered

We recently co-hosted a fascinating webinar with ECI to discuss the role of E&C professionals when it comes to ESG initiatives. Here are some answers to the key questions that came up during the webinar.

01/06/2022 - by Vault Platform
5 Top Tips to Make the Most of a 1:1 with a Reporter

5 Top Tips to Make the Most of a 1:1 with a Reporter

If you’re involved with 1:1 interactions with misconduct reporters, whether virtually or in person, we’ve got five handy tips to share to help you make the most of your discussions.

30/05/2022 - by Vault Platform

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Hotline Third Party Bot/AI Other Tech Solutions
Employee accessibility High accessible mobile app. Open Reporting enables solution for entire ecosystem. Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start Third party increases friction into the process. Employer seem less accountable. Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous. Call centres that take a message. Follow up can only happen if employee identifies themselves. Third party increases friction. Hand over has to take place. Handover to a human is required to progress the case. Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support In-App support for all required languages. No Management needed. Need an operator with call centres offering each required language. Or partner with multiple suppliers Need a provider offering each required language. Or partner with multiple suppliers Multi-language is possible but has to had over to a human at some point. Multi-language may be possible.
Anonymous reporting Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting. Yes, but follow up is difficult without identifying the reporter. Yes, but follow up is difficult without identifying the reporter. Yes, but follow up is difficult without identifying the reporter. Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data. Yes, but follow up is difficult without identifying the reporter. Information is collected by a third party increasing the risk profile. Information is collected by a third party increasing the risk profile. Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands. Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports. Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources. Information is collected by a third party increasing the risk profile. Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas. Either induce their own case management system. Or need plugging in to a third party. Various options with different capabilities. Various options with different capabilities. May need to connect to a third party or in-house case management system. Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams. Various options with different capabilities. Third party involvement increased friction. Various options with different capabilities. Various options with different capabilities.
Features Vault Hotline Bot/ AI Third Party Other Tech Solution
Employee accessibility Mobile app & web reporting Phone; handled by a call center Resolution requires human intervention and handover Third party adds friction. Employer less accountable Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication Yes, even if anonymous No No Possible; handover needed Possible
Multi-language support Yes May need multiple providers Possible May need multiple providers May need multiple providers
Anonymous reporting Yes, with two-way chat Yes, but no followup Yes, but no followup Yes, but no followup Yes
Data confidentiality & security Unique instance for every client; ISO27001 compliant Third party handles data Third party handles data Third party handles data Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability Designed for enterprise Legacy solution. Shared resource Human required for resolution Shared resource with other clients Shared resource
Case management Resolution Hub; Data & Analytics In some cases In some cases In some cases In some cases
Report routing Automated routing; multi-team collaboration Manual/third party process Manual process Manual/third party process Manual/third party process
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