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Coronavirus prompts rise in workplace discrimination
06/03/2020 - by Neta Meidav
As the coronavirus (COVID-19) pandemic continues to spread there has been a worrying rise in racial harassment, bullying, and discrimination in the workplace.

Neta Meidav
Blog
Social media and the rise of workplace activism
03/03/2020 - by Neta Meidav
80% of enterprises expect to see a rise in workplace activism, according to the 2019 Future of Work report by…

Neta Meidav
Blog
On the theme of International Women’s Day 2020
02/03/2020 - by Neta Meidav
The theme for this…

Neta Meidav
Blog
Trust tech – a new breed of technology for the 21st century
27/02/2020 - by Neta Meidav
The Equal Employment Opportunity Commission (EEOC) last year filed almost 73,000 cases of workplace misconduct – it’s surprising then to…

Neta Meidav
Blog
Weinstein verdict – ushering in a new era of employee empowerment
26/02/2020 - by Neta Meidav
It’s been known for some time that the #metoo and #timesup movements would have lasting implications for workplace culture. Two…

Neta Meidav
Blog
Is your organization using NDAs correctly?
25/02/2020 - by Neta Meidav
In light of the recent news at Bloomberg LP and the outcome of the Weinstein case, this is an opportunity…

Neta Meidav
Blog
From hush-up to speak-up: NDAs are bad practice
24/02/2020 - by Neta Meidav
For decades nondisclosure agreements and forced arbitration have cast a shroud of secrecy over interpersonal misconduct and perhaps helped perpetrators remain in positions of power by effectively silencing complaints.

Neta Meidav
Blog
Diversity on its own is not enough
19/02/2020 - by Neta Meidav
The Bank of England’s Executive Director for People and Culture, Lea Paterson, recently warned that intersectionality isn’t spoken of enough…

Neta Meidav
Blog
Why workers don’t report misconduct in the workplace
17/02/2020 - by Neta Meidav
Nearly 73,000 charges of workplace misconduct were filed in 2019 – from allegations of retaliation to discrimination and sexual harassment – but most incidents go unreported.

Neta Meidav
Blog
Romance responsibly – 3 ways to navigate romantic workplace relationships
14/02/2020 - by Neta Meidav
Considering we spend most of our lives at work, it’s unsurprising that according to a recent survey by the Society…

Neta Meidav

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

Coronavirus prompts rise in workplace discrimination

Social media and the rise of workplace activism

On the theme of International Women’s Day 2020

Trust tech – a new breed of technology for the 21st century

Weinstein verdict – ushering in a new era of employee empowerment

Is your organization using NDAs correctly?

From hush-up to speak-up: NDAs are bad practice

Diversity on its own is not enough

Why workers don’t report misconduct in the workplace

Romance responsibly – 3 ways to navigate romantic workplace relationships

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