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Blog
Three ways to humanize the speaking up process
29/08/2019 - by Neta Meidav
Any organization that wants to nurture an environment where employees feel psychologically safe, must build foundations on internal trust

Neta Meidav
Blog
Anonymous hotlines are broken and outdated: 16 reasons why
23/08/2019 - by Neta Meidav
Legislation and regulation differ from country to country but for the most part, employers around the world may be held…

Neta Meidav
Press
Global Publishing Platform Minute Media Ensures Culture of Openness with Strategic Addition of Vault
20/08/2019 - by Neta Meidav
LONDON, Aug. 20, 2019 – Vault Platform today announced it has been chosen by Minute Media, a global publishing platform…

Neta Meidav
Press
Vault Platform announces global publishing platform Minute Media as new client
20/08/2019 - by Neta Meidav
LONDON, Aug. 20, 2019 – Vault Platform today announced it has been chosen by Minute Media, a global publishing platform…

Neta Meidav
Blog
Rebuilding trust: Accountability and action – key ingredients of workplace culture
09/08/2019 - by Neta Meidav
It’s no wonder that people are fearful of pursuing a complaint alone. Edward Gardiner from Warwick Business School suggested that tools that support peoples’ perceive safety in numbers may be the way forward for misconduct reporting

Neta Meidav
Blog
Unreported misconduct costs more than ever. Technology can help.
07/11/2018 - by Neta Meidav
There’s been a rise in corporate scandals in recent months, with the grimy corporate cultures of household name brands often…

Neta Meidav
Blog
Ending workplace harassment with Blockchain technology? It’s now possible.
07/11/2018 - by Neta Meidav
Back in October 2017, Jodi Kantor and Meghan Twohey, two NY Times reporters, and Ronan Farrow of The New Yorker…

Neta Meidav

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

Three ways to humanize the speaking up process

Anonymous hotlines are broken and outdated: 16 reasons why

Global Publishing Platform Minute Media Ensures Culture of Openness with Strategic Addition of Vault

Vault Platform announces global publishing platform Minute Media as new client

Rebuilding trust: Accountability and action – key ingredients of workplace culture

Unreported misconduct costs more than ever. Technology can help.

Ending workplace harassment with Blockchain technology? It’s now possible.

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