Resources Archives | Page 5 of 16

Remote Work
Impact of Remote Work on Ethics & Compliance
03/12/2020 - by James Middleton
The move to remote work has significant impacts on Ethics & Compliance programs. To study the issue in greater depth, Vault Platform joined an Ethics and Compliance Initiative (ECI) working group looking at the impact of remote work on strategy, risk management, culture, speak up climate and processes, and accountability.

James Middleton
Blog
Incoming changes to legislation make whistleblowing more rewarding
20/11/2020 - by James Middleton
The Securities and Exchange Commission (SEC) will implement new rules to its whistleblower program on December 7, with the goal of increasing both the incentives and awards for external whistleblowers.

James Middleton
Blog
Breaking the status quo of gender harassment in business
13/11/2020 - by James Middleton
Research published by the University of Sydney finds that women working in male-dominated industries – such as investment management, automotive, and airline pilots – encounter gender harassment on a daily basis.

James Middleton
Blog
Social and environmental risk is financial risk
13/11/2020 - by James Middleton
A persistent misconception that is only being very slowly eroded is that prioritizing ethics comes at the expense of financial performance. But the evidence suggests this isn’t the case and ethical health is a good indicator of financial health.

James Middleton
Blog
Compliance exceptions should not become the ‘new normal’
06/11/2020 - by James Middleton
When the pandemic first hit businesses had to adapt to survive and as time goes on with no sign of a solution on the horizon many of those ‘quick fixes’ are still in place. But while it’s important for businesses and their respective functions to move with the circumstances, there is a clear requirement for Compliance functions to be aware of new or evolving risks those changes may have presented.

James Middleton
Blog
When employee empowerment becomes scary
30/10/2020 - by James Middleton
Companies of all sizes are under increasing pressure from employees, governments, and customers to drive a strategy that delivers social good as well as shareholder value. Stakeholder value, if you will.

James Middleton
Magazines & Ebooks
Vault Magazine: The Ethics Issue
23/10/2020 - by Vault Platform
If you look at public sentiment, government and regulator action, and employee activism, it’s clear that doing the bare minimum required to comply with the law is no longer enough as companies are pushed by their employees, governments, and customers to step up and adopt a multi-stakeholder approach that serves social purposes as well as investor demands.

Vault Platform
Webinar
HR tools to maintain a healthy culture for remote workers
20/10/2020 - by Vault Platform
Wednesday, September 30th, 12:00pm BST

Vault Platform
Blog
ESG and Compliance for creating real value
16/10/2020 - by James Middleton
Amid a global rebalancing of corporate purpose for the benefit of all stakeholders, we are seeing more silos being broken down within large enterprises as they seek to combine their ESG (Environmental, Social, & Governance) functions with Ethics & Compliance.

James Middleton
Blog
Create a healthy cyber-culture: Stop bullying at work
09/10/2020 - by James Middleton
Recently, UK law firm Shoosmiths said that cyberbullying claims have “increased substantially” since the onset of COVID-19. “With more of us working from home and using online platforms than ever before to connect with colleagues and clients, the blur between home and work life has seen many abandon office etiquettes.”

James Middleton

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

Impact of Remote Work on Ethics & Compliance

Incoming changes to legislation make whistleblowing more rewarding

Breaking the status quo of gender harassment in business

Social and environmental risk is financial risk

Compliance exceptions should not become the ‘new normal’

When employee empowerment becomes scary

Vault Magazine: The Ethics Issue

HR tools to maintain a healthy culture for remote workers

ESG and Compliance for creating real value

Create a healthy cyber-culture: Stop bullying at work

Book a demo

Ready to revolutionize misconduct reporting and resolution at your business?

Quick Links

Featured Articles

Get the weekly newsletter