Legislation and regulation differ from country to country but for the most part, employers around the world may be held…
Neta Meidav
Features
Vault
Hotline
Bot/ AI
Third Party
Other Tech Solution
Employee accessibility
Mobile app & web reporting
Phone; handled by a call center
Resolution requires human intervention and handover
Third party adds friction. Employer less accountable
Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication
Yes, even if anonymous
No
No
Possible; handover needed
Possible
Multi-language support
Yes
May need multiple providers
Possible
May need multiple providers
May need multiple providers
Anonymous reporting
Yes, with two-way chat
Yes, but no followup
Yes, but no followup
Yes, but no followup
Yes
Data confidentiality & security
Unique instance for every client; ISO27001 compliant
Third party handles data
Third party handles data
Third party handles data
Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability
Designed for enterprise
Legacy solution. Shared resource
Human required for resolution
Shared resource with other clients
Shared resource
Case management
Resolution Hub; Data & Analytics
In some cases
In some cases
In some cases
In some cases
Report routing
Automated routing; multi-team collaboration
Manual/third party process
Manual process
Manual/third party process
Manual/third party process
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