COVID-19 Archives | Vault Platform

Remote Work
Impact of Remote Work on Ethics & Compliance
03/12/2020 - by James Middleton
The move to remote work has significant impacts on Ethics & Compliance programs. To study the issue in greater depth, Vault Platform joined an Ethics and Compliance Initiative (ECI) working group looking at the impact of remote work on strategy, risk management, culture, speak up climate and processes, and accountability.

James Middleton
Blog
A post-pandemic workplace strategy when trust is in short supply
27/05/2020 - by Neta Meidav
As governments on both sides of the Atlantic begin to lift lockdown restrictions in key retail and hospitality categories, many…

Neta Meidav
Blog
Employee mental health is a growing culture crisis
19/05/2020 - by Neta Meidav
This week is Mental Health Awareness Week in the UK and Mental Health Awareness Month in the US. When we…

Neta Meidav
Blog
How will workplace culture change post-lockdown?
14/05/2020 - by Neta Meidav
As we make the transition back into some semblance of familiarity and routine, we face the question of what “normal”…

Neta Meidav
Blog
Why now is the time for an anonymous communication channel
14/05/2020 - by Neta Meidav
Vault Platform was born out of the recognition that trust is built through transparency and the need to establish a…

Neta Meidav
Blog
Lockdown highlights domestic abuse as workplace problem
12/05/2020 - by Neta Meidav
The COVID-19 pandemic has not only brought new challenges to the fore it is also forcing the spotlight on existing…

Neta Meidav
Webinar
Webinar: How to handle discrimination in the workplace during COVID-19
07/05/2020 - by Neta Meidav
As the Coronavirus pandemic sweeps the world HR teams are on the front line implementing working from home initiatives and keeping on top of the number of people affected. In parallel, levels of discrimination are rising as a direct result of the pandemic. This 15-minute webinar looks at the business impact and ways of addressing it.

Neta Meidav
Blog
Communicating with furloughed employees – the do’s and don’ts
28/04/2020 - by Neta Meidav
The Office for National Statistics (ONS) estimates that a fifth of the UK workforce has been furloughed. In the US…

Neta Meidav
Blog
Hyper-growth adds culture problems to crisis list
21/04/2020 - by Neta Meidav
The impact of COVID-19 on the global economy could see the equivalent of 195 million jobs wiped out by Q2.…

Neta Meidav
Blog
Leadership from a distance: It’s all about culture
17/04/2020 - by Neta Meidav
Video conferencing and collaboration tools are booming and cloud-based business apps are showing their worth. The main challenges are cultural. They’re about rules, behaviors, and expectations. They’re about leadership, and there’s no better time for leaders to shine than in a crisis.

Neta Meidav

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

Impact of Remote Work on Ethics & Compliance

A post-pandemic workplace strategy when trust is in short supply

Employee mental health is a growing culture crisis

How will workplace culture change post-lockdown?

Why now is the time for an anonymous communication channel

Lockdown highlights domestic abuse as workplace problem

Webinar: How to handle discrimination in the workplace during COVID-19

Communicating with furloughed employees – the do’s and don’ts

Hyper-growth adds culture problems to crisis list

Leadership from a distance: It’s all about culture

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Posts tagged with ‘COVID-19’

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