Video conferencing and collaboration tools are booming and cloud-based business apps are showing their worth. The main challenges are cultural. They’re about rules, behaviors, and expectations. They’re about leadership, and there’s no better time for leaders to shine than in a crisis.
As an ex-cultural advisor to both Uber and WeWork, Professor Frances Frei of Harvard Business School has unique insight into a variety of enterprise challenges. The current challenge – COVID-19 – means many enterprises are dealing with an unexpected shift to remote working.