Remote work (WFH) Archives

Blog
ECI report identifies key ethics challenges in remote work environments
12/02/2021 - by James Middleton
The Working Group survey responses also indicate that two areas highly impacted by a shift to remote working are lowered employee engagement due to competing work-life priorities (16%) and decreased transparency of remote activities (11%), both of which can impact an organization’s speak up culture.

James Middleton
Resources
Ethics & Compliance Considerations in Remote Work: Whitepaper
11/02/2021 - by Vault Platform
The Ethics & Compliance Considerations in the Remote Work Environment Working Group used the five principles outlined in the Blue Ribbon Panel Report as a framework to explore the impact of remote working on an E&C program. Get the whitepaper.

Vault Platform
Blog
Financial authority warns of misconduct risk among homeworkers
15/01/2021 - by James Middleton
The UK’s financial watchdog this week warned that it is seeing an increased risk of financial misconduct among homeworkers due to a lack of oversight and controls over communication tools.

James Middleton
Remote Work
Impact of Remote Work on Ethics & Compliance
03/12/2020 - by James Middleton
The move to remote work has significant impacts on Ethics & Compliance programs. To study the issue in greater depth, Vault Platform joined an Ethics and Compliance Initiative (ECI) working group looking at the impact of remote work on strategy, risk management, culture, speak up climate and processes, and accountability.

James Middleton
Webinar
HR tools to maintain a healthy culture for remote workers
20/10/2020 - by Vault Platform
Wednesday, September 30th, 12:00pm BST

Vault Platform
Blog
Leadership from a distance: It’s all about culture
17/04/2020 - by Neta Meidav
Video conferencing and collaboration tools are booming and cloud-based business apps are showing their worth. The main challenges are cultural. They’re about rules, behaviors, and expectations. They’re about leadership, and there’s no better time for leaders to shine than in a crisis.

Neta Meidav
Resources
Finding opportunity in crisis, with Professor Frances Frei
17/04/2020 - by Neta Meidav
As an ex-cultural advisor to both Uber and WeWork, Professor Frances Frei of Harvard Business School has unique insight into a variety of enterprise challenges. The current challenge – COVID-19 – means many enterprises are dealing with an unexpected shift to remote working.

Neta Meidav

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

ECI report identifies key ethics challenges in remote work environments

Ethics & Compliance Considerations in Remote Work: Whitepaper

Financial authority warns of misconduct risk among homeworkers

Impact of Remote Work on Ethics & Compliance

HR tools to maintain a healthy culture for remote workers

Leadership from a distance: It’s all about culture

Finding opportunity in crisis, with Professor Frances Frei

Book a demo

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Posts tagged with ‘Remote work (WFH)’

ECI report identifies key ethics challenges in remote work environments

Ethics & Compliance Considerations in Remote Work: Whitepaper

Financial authority warns of misconduct risk among homeworkers

Impact of Remote Work on Ethics & Compliance

HR tools to maintain a healthy culture for remote workers

Leadership from a distance: It’s all about culture

Finding opportunity in crisis, with Professor Frances Frei

Book a demo

Ready to revolutionize misconduct reporting and resolution at your business?

Quick Links

Featured Articles

Get the weekly newsletter