Cookies Policy for Online Users

This Cookies Policy is governed by the terms of our Product Privacy Statement for Online Users as updated from time to time, available at https://vaultplatform.com/product-privacy-statement-web (“Privacy Statement“). This Cookies Policy explains how Vault Platform uses cookies and similar technologies on our Services (as defined in the Privacy Statement).

How we use cookies

Different methods are used to help Vault deliver optimized user experiences on our Services, including through automated technologies or interactions, in particular, we may use cookies technologies (“Cookies”).

For example, thanks to these technologies, we are able to ensure basic functionalities and security features, to better secure our Services, to identify technical issues or provide seamless support.

What are Cookies

Cookies are small data files stored on the hard drive of your computer or mobile device by a website. These technologies collectively allow us to recognize your device, preferences, and usage patterns. Non-personal information such as browser type, operating system and domain names may be collected during users’ use of the Services.

Cookies we use

Our Services uses necessary cookies for the purposes listed in the table below. We use only third-party cookies, which are served by our partners or service providers on our Services. Cookies we use do not contain confidential information such as your home address, telephone number or credit card details.

These cookies are absolutely essential for the Services to function properly. These cookies ensure basic functionalities, security and support features of the Services. You cannot opt out of these cookies. This type of cookie does not collect any personally identifiable information about you and does not track your browsing habits.

Cookies	Source	Lifespan	What these cookies do
AWSALB	Amazon Web Services	7 days	This cookie is used by Amazon Web Services’ Elastic Load Balancing service. It helps distribute incoming application traffic across multiple targets, such as EC2 instances, containers, and IP addresses. The cookie is essential for maintaining user session persistence when a website is hosted behind a load balancer.
AWSALBCORS	Amazon Web Services	7 days	This cookie is a variation of the AWSALB cookie with Cross-Origin Resource Sharing (CORS) support. It serves the same load balancing purpose as AWSALB but enables proper functioning when requests come from different origins, ensuring session persistence while maintaining security across domains.
intercom-id	intercom	9 months	This cookie is set by Intercom’s customer messaging platform. It contains a unique anonymous identifier that allows Intercom to recognize the same user when they return to the website. This enables continuity in messaging conversations and helps provide consistent support experiences.
intercom-device-id	intercom	9 months	This cookie is used by Intercom to identify a specific device being used to interact with the platform. It helps maintain consistent user experiences across sessions and ensures that conversations continue seamlessly even when the user changes pages or returns to the site later.
intercom-session	intercom	7 days	This cookie is set by Intercom to track the current session for a visitor using the chat functionality. It expires after the user has been inactive for a period of time (typically 1 week) and allows for continuity within a browsing session when interacting with the chat support feature.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. These websites are not connected to us and we are not responsible for their content. We only keep cookies for the duration of your usage of our Services, except in the case of cookies that remember you for future visits or where you save your login name as referred to above.

Additionally, we and our service providers may collect this information directly or through our use of third-party software development kits (“SDKs”). We are using Sentry and Intercom SDKs.

Your consent to cookies

By using our Services, you consent to the use of cookies as described in this Cookies Policy. You can typically refuse all or some browser cookies via your settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. If you disable the cookies, our Services will not function properly and security may be affected.

Data sharing & international transfers

Information collected through cookies may be shared with third parties as described in our Privacy Statement. This may involve transferring your data to countries outside your country of residence.

Policy update

We may update this Cookies Policy from time to time. We will post any modifications or changes to this Cookies Policy on this page, please check back regularly to stay informed of any updates.The effective date of the current Cookies Policy is noted at the bottom of this page.

How to contact us

You can contact us by emailing: privacy@vaultplatform.com

For EU Residents: Please contact our EU Representative at EUrep@vaultplatform.com. Alternatively, they can be reached by post (The DPO Centre, Alexandra House, 3 Ballsbridge Park, Dublin, D04C 7H2) or +353 1 631 9460.
www.dpocentre.com/

Vault Platform Ltd., May 9th 2025

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
security_storage	Session to 1 year (depending on settings)	This cookie is used by Google Analytics to ensure secure authentication and data transmission. It helps protect user data and site security while analytics are being collected.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__hssrc	Session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
functionality_storage	Session to 1 year (depending on settings)	This cookie allows Google Analytics to remember user preferences and choices made on the website, enabling features like remembering language preferences, region settings, or customized feature configurations.
messagesUtk	5 months 27 days	HubSpot sets this cookie to recognize visitors who chat via the chatflows tool.
personalization_storage	Session to 1 year (depending on settings)	This cookie enables Google Analytics to store information that allows the site to provide personalized features, such as remembering specific user preferences or tailoring content based on previous interactions.

Cookie	Duration	Description
__hstc	5 months 27 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of website usage for analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid	1 day	Installed by Google Analytics, cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
analytics_storage	2 years	Installed by Google Analytics, cookie stores and tracks visitor data, session information, and interaction metrics. It helps analyze website performance, user behavior, and traffic patterns while generating reports on website activity.
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Cookie	Duration	Description
ad_personalization	2 years	This cookie enables personalized advertising by allowing Google Analytics to build user profiles based on browsing behavior, interests, and demographics. It helps deliver ads that are more likely to be relevant to specific users.
ad_storage	2 years	This cookie is used by Google Analytics to enable advertising features, including remarketing, impression reporting, and demographic data collection. It facilitates the delivery of relevant ads based on user interests and behaviors.
ad_user_data	2 years	This cookie collects information about user interactions with ads and content for the purposes of measuring ad performance and providing more relevant advertising. It helps track conversions and attribution.