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    • Blog

      A culture of respect needs the right tools as well as the right tone

      22/01/2021 - by James Middleton

      This week saw the swearing-in of US President Joe Biden, who set a strong tone for inclusion and respect when he warned that any political appointee showing disrespect would be fired on the spot. Conduct is set out by your policies and codes and sets the framework and the boundaries for how your people are expected to behave in the workplace. But conduct doesn’t guarantee behavior – this is where culture comes in. 

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      James Middleton
    • Blog

      Misconduct reports to external bodies hit record high

      15/01/2021 - by James Middleton

      The US Equal Employment Opportunity Commission (EEOC) had a bumper year in terms of payouts. The EEOC secured a record amount of recovery, more than $535m, for victims of discrimination in the workplace.

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      James Middleton
    • Blog

      Financial authority warns of misconduct risk among homeworkers

      15/01/2021 - by James Middleton

      The UK’s financial watchdog this week warned that it is seeing an increased risk of financial misconduct among homeworkers due to a lack of oversight and controls over communication tools. 

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      James Middleton
    • Blog

      Big Tech faces more employee activism over misconduct handling

      08/01/2021 - by James Middleton

      The Alphabet Workers Union aims to pressure the company to prioritize ethics in product development, and take reports of workplace misconduct, including diversity, pay discrimination, and sexual harassment, more seriously.

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      James Middleton
    • Blog

      Financial watchdog cracks down on non-financial misconduct 

      08/01/2021 - by Neta Meidav

      Historically, national financial regulators such as the Financial Conduct Authority (FCA) in the UK have been less aggressive in pursuing ‘non-financial’ misconduct than in cases where a client’s money is at stake. But developments at the tail end of 2020 marked a sea change in the focus of the FCA, which we expect to see replicated globally. 

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      Neta Meidav
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      Nasdaq sends strong signal on importance of diversity

      04/12/2020 - by Neta Meidav

      In a filing with the US Securities and Exchange Commission (SEC) the proposal will require most Nasdaq-listed companies to have at least two diverse directors, including one who self-identifies as female and one who self-identifies as either an underrepresented minority or LGBTQ+. Companies that are not able to meet these requirements must be able to publicly explain why.

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      Neta Meidav
    • Blog
      EU Whistleblowing Directive

      Incoming changes to legislation make whistleblowing more rewarding

      20/11/2020 - by James Middleton

      The Securities and Exchange Commission (SEC) will implement new rules to its whistleblower program on December 7, with the goal of increasing both the incentives and awards for external whistleblowers. 

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      James Middleton
    • Blog
      Jobs for the boys

      Breaking the status quo of gender harassment in business

      13/11/2020 - by James Middleton

      Research published by the University of Sydney finds that women working in male-dominated industries – such as investment management, automotive, and airline pilots – encounter gender harassment on a daily basis. 

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      James Middleton
    • Blog
      esg

      Social and environmental risk is financial risk

      13/11/2020 - by James Middleton

      A persistent misconception that is only being very slowly eroded is that prioritizing ethics comes at the expense of financial performance. But the evidence suggests this isn’t the case and ethical health is a good indicator of financial health. 

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      James Middleton
    • Blog
      Compliance is changing

      Compliance exceptions should not become the ‘new normal’

      06/11/2020 - by James Middleton

      When the pandemic first hit businesses had to adapt to survive and as time goes on with no sign of a solution on the horizon many of those ‘quick fixes’ are still in place. But while it’s important for businesses and their respective functions to move with the circumstances, there is a clear requirement for Compliance functions to be aware of new or evolving risks those changes may have presented.

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      James Middleton
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    FeaturesVaultHotlineBot/ AIThird PartyOther Tech Solution
    Employee accessibility Mobile app & web reporting Phone; handled by a call center Resolution requires human intervention and handover Third party adds friction. Employer less accountable Focus on connecting employees with lawyers, increasing risk of lawsuits
    Two-way communication Yes, even if anonymous No No Possible; handover needed Possible
    Multi-language support Yes May need multiple providers Possible May need multiple providers May need multiple providers
    Anonymous reporting Yes, with two-way chat Yes, but no followup Yes, but no followup Yes, but no followup Yes
    Data confidentiality & securityUnique instance for every client; ISO27001 compliant Third party handles data Third party handles data Third party handles data Many connect employees with lawyers. Third party handles data
    Scalability & enterprise capability Designed for enterprise Legacy solution. Shared resource Human required for resolution Shared resource with other clients Shared resource
    Case management Resolution Hub; Data & Analytics In some cases In some cases In some cases In some cases
    Report routingAutomated routing; multi-team collaborationManual/third party process Manual process Manual/third party process Manual/third party process
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