Cookies Policy for Online Users

How we use cookies

Vault uses different methods to provide End Users a secured and customized experience while using our Services, including through automated technologies or interactions, in particular, we may use cookies technologies Cookies.

What are Cookies

Cookies are small data files stored on the hard drive of your computer or mobile device by a website. Cookies send information back to the originating website on each subsequent visit.

Thanks to these technologies we are able to recognize End User’s device and keep track of preferences, authenticate sessions, better secure our Services, identify technical issues, ensure that the content of a page loads quickly and effectively, manage and improve the overall performance of our Services.

Cookies we use

Our Services uses only Necessary third-party cookies, as described in the table below. These cookies are absolutely essential for the Services to function properly and are always enabled. These cookies ensure basic functionalities and security features of the Service.

Non-personal data such as browser type, operating system and domain names may be collected during End User use of the Service. Cookies we use do not contain confidential information such as your home address, telephone number or credit card details.

If our Services will include cookies types that are not Necessary, we shall update this Product Cookies Policy.

Type Description
Necessary These cookies are absolutely essential for the Services to function properly and are always enabled. These cookies ensure basic functionalities and security features of the Service.
AWSALB [Expires after 1 week]

Placed by Amazon Application Load Balancer to provide load balancing functionality.

AWSALBCORS [Expires after 1 week]

Placed by Amazon Application Load Balancer to provide load balancing functionality.

intercom-id-w8c9ht7o [Expires after 9 months] Placed by Intercom and allows End Users to see any conversations they’ve had.
intercom-device-id-w8c9ht7o [Expires after 9 months]

Placed by Intercom and used to identify the device interacting with the Messenger in order to improve security.

intercom-session-w8c9ht7o [Expires after 7 days (from each log in)]

Placed by Intercom and allows End Users to access their conversations and have data communicated on logged out pages for 1 week.

dd_s [Expires after 15 minutes]

Placed by Datadog for measurement of website performance.

Functional These cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

N/A

Performance These cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

N/A

Analytics These cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

N/A

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit  www.allaboutcookies.org and www.youronlinechoices.com.uk. These websites are not connected to us and we are not responsible for their content.

Additionally, we and our service providers may collect this information directly or through our use of third-party software development kits (“SDKs”). We are using Sentry and Intercom SDKs.

You can typically refuse all or some browser cookies via your settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility).  Many browsers are set to accept cookies until you change your settings. If you disable Necessary cookies our Services will not function properly and security may be affected.

Vault Platform Ltd., December 2022