Customer story:
Neptune Energy
2000 employees worldwide
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Oil and gas exploration
|
Provide clarity, trust and safety
“Facing a huge and slightly daunting opportunity to build a world-leading E&C function, we chose Vault Platform to fulfill Neptune’s ethics and compliance requirements and to provide us with the framework to expand our processes as the organization scales and changes.”
– Kate Ash, Global Ethics & Compliance Officer
The challenge
Build an E&C function from scratch
Neptune Energy is an independent oil and gas exploration company. They operate worldwide, with a particular presence in the North Sea, North Africa, and Asia-Pacific (APAC) region.
Neptune experienced a rapid increase in headcount following an acquisition in 2018. This presented Kate Ash, Neptune’s Global Ethics and Compliance Officer, with a formidable challenge: to build a world-leading ethics and compliance function almost from scratch.
Kate Ash said: “The people we were trying to reach were often several steps down complex supply chains, and were either fearful of reprisal or simply unaware of how the reporting process worked.”
![Neptune worker Neptune worker](https://vaultplatform.com/wp-content/uploads/2022/12/neptune-cs2.png)
The solution
Find a trustworthy reporting solution
Neptune needed a bulletproof misconduct reporting system that is not only trustworthy and credible but is also accessible to an extremely diverse range of stakeholders. They’d previously used a hotline system but found that it wasn’t fit for purpose. In particular, Neptune found that a hotline solution did not allow for the proper investigation of anonymous reporting.
Instead, Neptune partnered with Vault Platform to access our unrivaled suite of misconduct reporting tools.
Kate Ash said: “Vault Platform’s support for anonymous reporting is a vital value-add, providing clarity, trust, and safety throughout the organization.”
The outcome
Opening up reporting channels
Kate said: Vault’s Open Reporting facility is enabling us to address specific risks within the organization, with a current focus on human rights and modern slavery. Third-party stakeholders can now make anonymous reports through a trusted and independent platform, while the leadership team has access to extremely granular data, allowing them to close the loop on reports quickly and efficiently.”