VaultTalk
AI-enhanced phone intake that empowers individuals to report incidents in a short phone call, answering a series of questions, and then conveniently tracking the progress of their report online.
No third-party intermediary
Vault’s unique phone-based intake method allows you to meet your employees however they’re comfortable speaking up, without exposing your company’s most sensitive data to a third-party call center. People can speak their concerns and Vault’s unique use of technology captures and transcribes these into actionable cases for investigation.
Follow-ups
Like with all other Vault intake methods, reporters using VaultTalk can message directly with their Case Manager once they’ve submitted their report – even if they submit anonymously. Direct messaging with reporters allows you to build and strengthen reporter trust so that they come back to provide you with the necessary information that will lead to resolution. This drives down the time spent in investigations by up to 50%.
Status Updates
Provide reporters – whether they’re your employees or your suppliers – with appropriate visibility to how their case is progressing. Providing status updates allows you to build trust and reinforce that their concern is being investigated and driven to resolution.
Vault’s Active Integrity solution
Vault Platform’s Active Integrity solution activates everyone in your business ecosystem – including employees, shareholders, and suppliers – to uncover and prevent misconduct through a multichannel approach.
Sophisticated and secure
Vault Platform is GDPR compliant and ISO 27001 and SOC2 certified
Data encryption in transit and at rest: TLS and AES-256 technology protects your information
Servers located in the EU and UK, in AWS data centres that are ISO 27001, SOC 1 and SOC 2 certified
