Blog Archives | Vault Platform

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Creating an unrivaled customer experience at Vault Platform
14/06/2021 - by Tori Reichman
Last week we were thrilled to announce our Series A funding round led by Gradient Ventures, Google’s AI-focused fund. Not only was this a significant milestone for the business, but it also validated the growing recognition that every company in the world must take note of the increasing regulatory and social pressures to become more ethical. More on this here.

Tori Reichman
Blog
What’s next for Vault Platform: Pioneering the future of workplace integrity & ethics technology
10/06/2021 - by Neta Meidav
This week we are thrilled to announce our latest funding round, led by Gradient Ventures, Google’s AI-focused fund. As we’re about to embark on a new stage of growth, this is a great opportunity to take stock of what we have learnt, achieved and built to date, and where Vault Platform is heading next.

Neta Meidav
Blog
ESG as an opportunity for Ethics & Compliance
25/03/2021 - by James Middleton
An ECI Working Group on ESG, which Vault Platform has participated in, released its own whitepaper this week, A Guide to ESG: What Ethics & Compliance Professionals Need to Know About the Rise in ESG Investing and How It May Impact Their Work.

James Middleton
Blog
Solving for gender disparity in the hybrid workforce
19/03/2021 - by James Middleton
The term ‘hybrid workforce’ has appeared in reference to the likely reality that some portion of the workforce will still be virtual at any given time and there are valid concerns that if there is any choice in the matter businesses could see a gender disparity as men are more likely to return to the physical office than women.

James Middleton
Blog
As economic pressures rise, so does misconduct
12/03/2021 - by Vault Platform
In 2020, 29% of employees felt pressure to compromise on business ethics to maintain or improve performance. This is up from 20% in 2019 and 22% in 2015 and is believed to be largely due to the economic impact of Covid.

Vault Platform
Blog
Choosing to challenge inequality in STEM
05/03/2021 - by James Middleton
For International Women’s Day 2021, we spoke to Dee Olomajeye, Head of People at Senti Bio, a San Francisco-based technology-driven therapeutics company focused on the next generation of medicine. Senti Bio recently launched Vault Platform to ensure its employees have a safe space to speak up about all forms of workplace misconduct such as discrimination and any kind of unethical behavior.

James Middleton
Blog
The urgency around ethics and compliance effectiveness
26/02/2021 - by James Middleton
Organizations with a presence in the US are being urged to get their compliance house in order in anticipation of a crackdown on corporate ethics and compliance violations by the Biden Administration.

James Middleton
Blog
Whistleblowers are a golden opportunity
19/02/2021 - by Vault Platform
“Whistleblowers are likely to be loyal employees, passionate about high standards, who go outside their organisation as a last resort when nobody takes them seriously. They aren’t defiant troublemakers; they’re disappointed believers.”

Vault Platform
Blog
ECI report identifies key ethics challenges in remote work environments
12/02/2021 - by James Middleton
The Working Group survey responses also indicate that two areas highly impacted by a shift to remote working are lowered employee engagement due to competing work-life priorities (16%) and decreased transparency of remote activities (11%), both of which can impact an organization’s speak up culture.

James Middleton
Blog
High flying public companies at greater risk of fraud
05/02/2021 - by James Middleton
Researchers found that companies with Fortune 500 status were represented nearly four times as often among the firms that had committed fraud. Furthermore, firms that traded on NYSE were over-represented by nearly two to one in terms of fraudulent activity, versus those that trade on other exchanges like the NASDAQ or OTC.

James Middleton

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

Creating an unrivaled customer experience at Vault Platform

What’s next for Vault Platform: Pioneering the future of workplace integrity & ethics technology

ESG as an opportunity for Ethics & Compliance

Solving for gender disparity in the hybrid workforce

As economic pressures rise, so does misconduct

Choosing to challenge inequality in STEM

The urgency around ethics and compliance effectiveness

Whistleblowers are a golden opportunity

ECI report identifies key ethics challenges in remote work environments

High flying public companies at greater risk of fraud

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