Speak Up Archives | Vault Platform

Blog
What Does a Speak-Up Culture Look Like?
19/01/2022 - by Vault Platform
Amidst the rise of social movements, environmental crises, ongoing pandemic concerns, and ethical lapses in the news, companies must be ready to listen and prepared to respond in the form of a robust Speak-Up culture.

Vault Platform
Blog
A culture of respect needs the right tools as well as the right tone
22/01/2021 - by James Middleton
This week saw the swearing-in of US President Joe Biden, who set a strong tone for inclusion and respect when he warned that any political appointee showing disrespect would be fired on the spot. Conduct is set out by your policies and codes and sets the framework and the boundaries for how your people are expected to behave in the workplace. But conduct doesn’t guarantee behavior – this is where culture comes in.

James Middleton
Blog
Nasdaq sends strong signal on importance of diversity
04/12/2020 - by Neta Meidav
In a filing with the US Securities and Exchange Commission (SEC) the proposal will require most Nasdaq-listed companies to have at least two diverse directors, including one who self-identifies as female and one who self-identifies as either an underrepresented minority or LGBTQ+. Companies that are not able to meet these requirements must be able to publicly explain why.

Neta Meidav
Blog
Business integrity is not optional and silence is the enemy
18/09/2020 - by Vault Platform
“Recognize that integrity is not an optional subject anymore. You’ve got to get over your discomfort as a leader and recognize that silence and ambiguity are the enemies of integrity. This is part of the leadership that your employees and the world need from you.”

Vault Platform
Blog
4 steps to an effective speak up program
14/08/2020 - by Neta Meidav
Every organization will have misconduct at some point in some form, it’s a statistical probability and has little bearing on how ‘good’ a culture is. So a good speak up program becomes about uncovering or surfacing misconduct and resolving it before it grows and enables a toxic culture.

Neta Meidav
Blog
Three ways to humanize the speaking up process
29/08/2019 - by Neta Meidav
Any organization that wants to nurture an environment where employees feel psychologically safe, must build foundations on internal trust

Neta Meidav

		Hotline	Third Party	Bot/AI	Other Tech Solutions
Employee accessibility	High accessible mobile app. Open Reporting enables solution for entire ecosystem.	Low accessibility - hotlines only account for 6% of reports. Need to find the hotline number to start	Third party increases friction into the process. Employer seem less accountable.	Lacks sophistication required to deal with a very human-centric process Human will have to step in at some point	Focus on ‘employee empowerment’ not employer enablement. Often connect employees with legal resources.
Two way communication	Yes, in the users language directly from the App and Resolution Hub. Yes, even if anonymous.	Call centres that take a message. Follow up can only happen if employee identifies themselves.	Third party increases friction. Hand over has to take place.	Handover to a human is required to progress the case.	Many solutions prepare an employee for legal action and/or involve a third party.
Multi language support	In-App support for all required languages. No Management needed.	Need an operator with call centres offering each required language. Or partner with multiple suppliers	Need a provider offering each required language. Or partner with multiple suppliers	Multi-language is possible but has to had over to a human at some point.	Multi-language may be possible.
Anonymous reporting	Anonymous reporting with two-way communication. Also GoTogether (strength in numbers) reporting.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.	Yes, but follow up is difficult without identifying the reporter.
Data, confidentiality & security	Independent instance. Data encrypted in-transit and at rest. ISO27001 certified. Restricted access to case data.	Yes, but follow up is difficult without identifying the reporter.	Information is collected by a third party increasing the risk profile.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Scalability & enterprise capability	Vault Platform was built for enterprises. Ideal for organizations of 100 employees to tens of thousands.	Widely adopted by enterprises but not fit for purpose. Only used in 6% of incident reports.	Need a provider offering each required language, or partner with multiple suppliers. Multiple clients served by same resources.	Information is collected by a third party increasing the risk profile.	Information may be collected by a third party. Or data may need to flow through other systems, increasing the risk profile.
Case management	Resolution Hub is a case management system. Case data is centralized in one location with a full audit log. Board-ready insight into progress and problem areas.	Either induce their own case management system. Or need plugging in to a third party.	Various options with different capabilities.	Various options with different capabilities. May need to connect to a third party or in-house case management system.	Many connect employees with legal support directly. Not focused on solving the problem internally.
Report routing	Automated routing based on multiple attributes (location, language, category of misconduct, etc.) Collaboration between different teams.	Various options with different capabilities.	Third party involvement increased friction.	Various options with different capabilities.	Various options with different capabilities.

Features	Vault	Hotline	Bot/ AI	Third Party	Other Tech Solution
Employee accessibility	Mobile app & web reporting	Phone; handled by a call center	Resolution requires human intervention and handover	Third party adds friction. Employer less accountable	Focus on connecting employees with lawyers, increasing risk of lawsuits
Two-way communication	Yes, even if anonymous	No	No	Possible; handover needed	Possible
Multi-language support	Yes	May need multiple providers	Possible	May need multiple providers	May need multiple providers
Anonymous reporting	Yes, with two-way chat	Yes, but no followup	Yes, but no followup	Yes, but no followup	Yes
Data confidentiality & security	Unique instance for every client; ISO27001 compliant	Third party handles data	Third party handles data	Third party handles data	Many connect employees with lawyers. Third party handles data
Scalability & enterprise capability	Designed for enterprise	Legacy solution. Shared resource	Human required for resolution	Shared resource with other clients	Shared resource
Case management	Resolution Hub; Data & Analytics	In some cases	In some cases	In some cases	In some cases
Report routing	Automated routing; multi-team collaboration	Manual/third party process	Manual process	Manual/third party process	Manual/third party process

What Does a Speak-Up Culture Look Like?

A culture of respect needs the right tools as well as the right tone

Nasdaq sends strong signal on importance of diversity

Business integrity is not optional and silence is the enemy

4 steps to an effective speak up program

Three ways to humanize the speaking up process

Book a demo

Ready to revolutionize misconduct reporting and resolution at your business?

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Posts tagged with ‘Speak Up’

What Does a Speak-Up Culture Look Like?

A culture of respect needs the right tools as well as the right tone

Nasdaq sends strong signal on importance of diversity

Business integrity is not optional and silence is the enemy

4 steps to an effective speak up program

Three ways to humanize the speaking up process

Book a demo

Ready to revolutionize misconduct reporting and resolution at your business?

Quick Links

Featured Articles

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